Client Support Technician (Placement) - Internal to UoG Students Only
Vacancy Details
| Summary | |
|---|---|
| Salary: | Grade 3 £24,309 per annum pro rata |
| Location: | PITTVILLE CAMPUS |
| Job Type: | Support |
| Closing Date: | 01/04/2025 |
| Date Posted: | 06/03/2025 |
| Reference: | S2176 |
Description
Internal to UoG Students Only
We are open and willing to discuss 0.8 or 1.0 FTE for this opportunity.
The role is based across all University locations within Cheltenham & Gloucester.
12month fixed term contract
An exciting opportunity to work full-time as a Client Support Technician (12-month contract) within the University of Gloucestershire’s IT Services department has arisen.
The Client Support Technician (Placement) post resides within our IT Operations Team and is a practical role, providing a technical resolution service for any IT query escalated from our Servicedesk team. It is imperative that you have good technical knowledge of PC and Mac hardware/software to be successful in this position, along with a working knowledge of mobile phone technology, basic networking, Wi-Fi connectivity and audio-visual equipment.
The successful candidate will be working to support our University staff & students with their IT queries and so strong customer service skills are essential. The ability to prioritise tasks, meet deadlines, and work as part of a team are also required to be a success in the role. You will need to possess good interpersonal skills, the ability to work using your own initiative as well as a desire and enthusiasm to develop your IT knowledge & skills further.
How to apply
To apply please click on APPLY at the bottom of this page, you will be asked to submit a CV along with a Supporting Statement that addresses how you meet the essential criteria. CVs alone will not be considered.
Contact details
Full details are available in the enclosed job description and please contact Dave Griffey, IT Operations Manager if you have any queries regarding the role.
Key Dates
Closing date – Tuesday 1st April 2025
Interview date – Wednesday 9th April 2025
Start of contract – Friday 1st August 2025
End of contact – Friday 31st July 2026
For more information about out benefits and working for the University please click here
To avoid disappointment please apply early, should we find a suitable candidate we will close the advert.
The University is committed to building a diverse and inclusive staff community and welcomes applications from currently under-represented sections of our workforce. We are proud to be a Disability Confident Leader, guaranteeing an interview to everyone who meets the definition of disability set out in the Equality Act 2010 and the essential criteria contained within the person specification.