LTI Advisor - Maternity Cover
Vacancy Details
| Summary | |
|---|---|
| Salary: | Grade 4 £20,130 - £23,754 pa |
| Location: | OXSTALLS CAMPUS |
| Job Type: | Support |
| Closing Date: | 29/03/2020 |
| Date Posted: | 10/03/2020 |
| Reference: | S1733 |
Description
0.6 FTE based at Oxstalls Campus Tues,
Wed and Fri 09:00 – 17:00
The University has converged
Library and IT Teams to create a Library, Technology and Information Service. A
vacancy has arisen for a suitably experienced and enthusiastic Adviser to join
the Customer Services Team at the Oxstalls Campus in Gloucester.
LTI
Adviser posts are based in designated IT and Library Helpzones within the
campus libraries, with an expectation that they will work on any campus (with
notice, as workloads and staffing dictate) occasionally. The post holder will
be required to work collaboratively with a wide variety of colleagues in order
to provide seamless first-line responses for all Library, Technology and
Information Services based enquiries. Supporting students, staff and members with
the use of, and access to digital information resources, print based media and
study space. Excellent customer service, team working, interpersonal,
administrative and IT skills are essential.
Advisers use the Sunrise help desk
system to log, escalate and resolve enquiries as necessary in addition to
taking responsibility for a range of administrative functions and physical
activities such as shelving and tidying print media.
Previous experience in a library
role/HE environment would be desirable.
Closing Date: Sunday 29 March 2020
Interview: Thursday 9 April 2020
The University understands thebenefits of recruiting a diverse range of people and welcome applications from under-represented sections of the community.
Please download and save the Application for Employment Form to your computer. You will need to complete this form as part of the online application process. Your application will not be considered without this form.