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Administration Manager (INTERNAL ONLY)

Vacancy Details

Salary: Grade 7 £33,797 - £38,017 pro rata
Job Type: Support
Closing Date: 02/04/2020
Date Posted: 02/03/2020
Reference: S1725


Administration Manager (Internal Candidates Only), 0.6 FTE 

Applications are invited to the post of Administration Manager at the University of Gloucestershire.

The Registrar’s Directorate is the central focus for student support and course administration in the University and overseas a range of services and activities within the student life cycle.  Within the Directorate, Student Services has responsibility for the delivery of a range of services to students, including, Accommodation; Chaplaincy & Faiths; Childcare Advice; Counselling & Mental Health; Disability, Dyslexia & Learning Support; Registry Services; Student Achievement; Student Employability; Student Finance Advice; Student Helpzones; and general Student Welfare Support.

Working in the Registry Services team, the post-holder will oversee the delivery of the University’s Graduation ceremonies, student examinations, provide a room-booking service and ensure the provision of academic documents to former students.

The Administration Manager will be a dynamic, organised and motivated individual who is committed to an excellent customer experience through the delivery of timely and effectively managed services.  The successful applicant will be responsible for ensuring that key business processes run effectively, efficiently and provide students and other stakeholders with the outcome they require.

This varied role requires someone who thrives in a busy office environment and enjoys managing a team to deliver excellence. As well as a demonstrable background in delivering excellent customer service activities, this role requires someone with exceptional communication skills who is able to engage effectively with stakeholders to understand business need, negotiate change and ensure staff are trained in the adoption of new processes.

Whilst this is a part-time post (0.6 FTE), it is expected that the post-holder will be able to work on a full-time basis in the immediate run-up to and during the delivery of key events - Graduation (currently min-November) and exams (currently mid-January, May/June and end July).

This post is initially offered on a 12-month basis, but we hope that the role will be made permanent in the future. If you would like an informal discussion then please contact Lars Newell

Closing Date: 04/02/2020

Interview Date: 14/02/2020

The University understands the benefits of recruiting a diverse range of people and welcome applications from under-represented sections of the community. 

Please download and save the Application for Employment Form to your computer. You will need to complete this form as part of the online application process. Your application will not be considered without this form.


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